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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl Dixon

November 20, 2025

5  out of  5
rating by Cheryl Dixon
"He helped to bring down my insurance policy thanks"
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Louis

November 19, 2025

5  out of  5
rating by Louis
"I recently purchased auto insurance through Susan Cain at State Farm, and the experience was excellent. She was professional, made the process quick and easy, and helped me save money. Susan took the time to explain everything clearly and made sure I felt confident in my decision. I highly recommend her to anyone looking for a smooth and stress-free insurance experience!"
We responded:
"Hello Louis, Thank you so much for your wonderful review! We're thrilled to hear that Sue provided you with a professional, clear, and efficient experience while helping you save money. Your recommendation means a lot to us, and we're always here to ensure your insurance needs are met with ease and confidence. If you ever need anything else, please don't hesitate to reach out! Beth Shutko State Farm"
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Ellen Duller

November 17, 2025

5  out of  5
rating by Ellen Duller
"Sue has been great. She helped me get the best coverage for me at the right price, walked me through everything. She saved me a bunch of money."
We responded:
"Hello Ellen, Thank you for your fantastic review! We're so glad Sue was able to find the perfect coverage for you at the right price and guide you through the process. It's wonderful to hear she saved you money—that's what we're here for! If you ever need any assistance in the future, we're just a call away. Beth Shutko State Farm"
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Ann Weingartz

November 14, 2025

5  out of  5
rating by Ann Weingartz
"I was very impressed with your customer service manager Nicholas Bernardi. Nicholas was very knowledgeable and informative with all my questions and concerns. He made my decision to switch from my past carrier to State Farm. I feel Nicholas Bernardi is a very professional accent to your agency."
We responded:
"Hello Ann, Thank you for your wonderful review! We're delighted to hear that Nick provided you with exceptional service and helped you feel confident in making the switch to State Farm. We’re proud to have him as part of our team and appreciate your kind words about his professionalism. If you ever need anything else, don’t hesitate to reach out! Beth Shutko State Farm"
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Lamont Lawson

November 13, 2025

5  out of  5
rating by Lamont Lawson
"She was awesome. She got me a great rate and got me insured. We were done in about 15 minutes."
We responded:
"Hello Lamont, Thank you so much for your kind words! We're thrilled to hear you had a great experience and that we could get you insured quickly with a fantastic rate. We're always here to help whenever you need us! Beth Shutko State Farm"
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Kim Lyscik

November 12, 2025

4  out of  5
rating by Kim Lyscik
"Great new rates and good customer service. Give them a call!"
We responded:
"Hello Kim, Thank you so much for your kind words and 5-star review! We're thrilled to hear you’re happy with our rates and customer service. We appreciate your recommendation and look forward to assisting you again! Please let us know how we can continue to service you life, health, and auto insurance needs. Beth Shutko State Farm"
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Deborah Asaro

November 8, 2025

5  out of  5
rating by Deborah Asaro
"Nick is a great guy! Is willing to help anybody with anything!"
We responded:
"Hello Deborah, Thank you so much for your kind words! We're glad to hear that Nick was able to provide the help you needed. We’re proud to have him on our team, always ready to assist. If you ever need anything else, don’t hesitate to reach out! Beth Shutko State Farm"
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Patrick Basler

October 27, 2025

5  out of  5
rating by Patrick Basler
"Thanks to Sue Cain for outstanding service . We always get great care for our families insurance needs."
We responded:
"Hello Patrick, Thank you for your wonderful feedback! We're so glad to hear that Sue Cain consistently provides outstanding service and that your family’s insurance needs are well taken care of. We appreciate your trust and look forward to continuing to support you! Beth Shutko State Farm"
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Melissa Williams

October 27, 2025

1  out of  5
rating by Melissa Williams
"Terrible....was lied to by 2 reps at this establishment who assured me my vehhcle insurance coverage was active and I had nothing to worry about...I took a job for the State of Michigan in a different county which required me to relocate, in the meantime I stayed with my parents, had mail coming there etc....I explained this in great detail to Jake and he advised me that was fine...my DL had not been updated because my husband was still living at the other address so i was between addresses until he got out here and we bought a house....was told that is fine....made 2 payments on my premium and then was told there was an issue per the underwriter...I needed additional documentation of my parents address with my name on it...I provided them my 401k documents etc and Hayleigh assured me I was once again all set and she took my next payment....well a week later I get a check in the mail with a letter of termination?!?! No one called me or emailed me about this??? I am just unknowingly out here without insurance!! I hate I ever switched...going back to progressive, should have never left.....the dishonesty is pathetic...I stayed in contact them daily to ensure everything was fine because I didn't want my policy to lapse and didn't care one bit just told me what I wanted to hear I guess...."
We responded:
"Hello Melissa, Thank you for sharing your experience. We sincerely apologize for the confusion and frustration this situation has caused. Our goal is always to provide clear and accurate information to our clients, and we regret that we fell short in your case. We take your concerns seriously and would appreciate the opportunity to review your account in detail to address the issues and find a resolution. Please contact our office directly at 586-725-0071 or beth@bethshutko.com so we can assist you further. We value your feedback and hope to restore your trust. Beth Shutko State Farm"
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Becky Becky

October 27, 2025

5  out of  5
rating by Becky Becky
"Susan followed up on my quote immediately, and helped me navigate the insurance process with excellent customer service and competitive pricing."
We responded:
"Hello Becky, Thank you for sharing your experience! We're delighted to hear that Susan provided prompt follow-up, excellent customer service, and competitive pricing to help you through the insurance process. We appreciate your trust and are here to assist you anytime! Beth Shutko State Farm"
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Alison McKinney

October 24, 2025

5  out of  5
rating by Alison McKinney
"Update: thank you, Hailey, for the 5-star service, it’s really appreciated. Your quick and effective help really made a great impression! Thank you! Thank you, Kevin, for your service. Auto insurance generally is not a fun topic, but your ease, kindness and conversation made is pleasant and seamless to switch over. Plus, you put the pieces of the puzzle together quickly to offer me a great rate. Much appreciated!"
We responded:
"Hello Alison, Thank you so much for your thoughtful update! We're delighted to hear that Hailey’s 5-star service made such a positive impression and that Kevin made switching your auto insurance a smooth and pleasant experience. We're glad they could help you find a great rate quickly. Your kind words mean a lot to us! Beth Shutko State Farm"
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Melissa Garnai

October 24, 2025

5  out of  5
rating by Melissa Garnai
"Sue was very helpful when it came time for me to purchase life insurance."
We responded:
"Hello Melissa, Thank you for your kind words! We're glad to hear that Sue was so helpful during your life insurance purchase. If you have any more questions or need further assistance, please don't hesitate to reach out. Beth Shutko State Farm"
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Sue Cain

October 24, 2025

5  out of  5
rating by Sue Cain
"Great customer service from Nick Always so helpful to answer questions and help me with our policies."
We responded:
"Hello Sue, Thank you for your wonderful feedback! We're happy to hear that Nick consistently provides great customer service and is always ready to help with your questions and policies. We appreciate your trust and are here whenever you need assistance! Beth Shutko State Farm"
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brandon griffin

October 21, 2025

5  out of  5
rating by brandon griffin
"I love the team at Beth Shutko State Farm, everyone there has been great from getting auto insurance to switching my homeowners insurance thank you Kevin I really appreciate the help."
We responded:
"Hello Brandon, Thank you so much for your wonderful feedback! We're thrilled to hear that the whole team at Beth Shutko State Farm, especially Kevin, has provided you with excellent service. We appreciate your trust and are always here to assist with your insurance needs! Beth Shutko State Farm"
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S. Mccurry

October 17, 2025

5  out of  5
rating by S. Mccurry
"Nick saved me hundreds of dollars on my auto and home insurance. Thanks for all your help!"
We responded:
"Hello! Thank you for sharing your experience! We're glad Nick was able to save you hundreds of dollars on your auto and home insurance. We appreciate your gratitude and look forward to continuing to help with all your insurance needs! Please keep us up to date on any/all of your needs. We appreciate you and your business! Beth Shutko State Farm"
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Claire Voyant

October 16, 2025

5  out of  5
rating by Claire Voyant
"Sue was great! I needed insurance quickly, and her service was wonderful. I highly recommend her."
We responded:
"Hello Claire! Thank you for your wonderful feedback! We're so glad Sue was able to provide you with quick and excellent service. Your recommendation means a lot to us! Thank you for your business! We appreciate you. Let us know how else we can provide you with excellent service! Beth Shutko State Farm"
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Amanda Brusch

October 10, 2025

5  out of  5
rating by Amanda Brusch
"Sue is amazing! Very knowledgeable and she lowered my rate significantly with better coverage. 10/10 recommend!"
We responded:
"Hello Amanda, Thank you so much for your kind words! We're thrilled to hear that Sue provided excellent service and helped you get better coverage at a lower rate. Your recommendation means a lot to us! We are glad you entrusted us with all of your insurance needs. Please let us know if you need anything! We appreciate you! Beth Shutko State Farm"
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Rebecca Harper

October 8, 2025

5  out of  5
rating by Rebecca Harper
"Working with Sue was such a pleasure and EASY time. She worked quickly and responded even faster. All my questions were answered. I am very happy with my choice. I will be referring friends/family. Thank you Sue for the great experience."
We responded:
"Hello Rebecca, Thank you for your wonderful feedback! We're so glad to hear that working with Sue was a smooth and positive experience. She truly values clear communication and quick responses. We appreciate your referrals and are here anytime you or your loved ones need assistance! Please let us know how we can continue to service your insurance needs. We appreciate you! Beth Shutko State Farm"
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Donna Dodson

September 8, 2025

5  out of  5
rating by Donna Dodson
"Pleasant"
We responded:
"Hello Donna, Thank you for leaving us such a wonderful review. We are so glad you had a pleasant experience with our agency. Please let us know if you have any questions about your policies. We look forward to continuing to service all of your insurance needs. Beth Shutko State Farm"
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Vanessa Clark

August 21, 2025

5  out of  5
rating by Vanessa Clark
"Andrew was very nice and helpful! Answered all my questions that I had! Definitely would recommend all of my friends and family members to them!"
We responded:
"Hello Vanessa, Thank you so much for your kind words and taking the time to leave us a 5-star review! We're thrilled to hear that Andrew was helpful and answered all your questions. We truly appreciate your recommendation to your friends and family for all of their home, auto, and life insurance needs! If you need anything else, feel free to reach out. We appreciate you! Beth Shutko State Farm"
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Brianna Syacsure

August 21, 2025

5  out of  5
rating by Brianna Syacsure
"Nick is a really good agent and Takes care of business very fast."
We responded:
"Hello Brianna, Thank you for your feedback! We're glad to hear that Nick provided prompt and efficient service. We appreciate you recognizing his hard work! Please keep us up to date on all of your home, life, and auto insurance needs. We appreciate you! Beth Shutko State Farm"
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Monique Wambach

August 20, 2025

5  out of  5
rating by Monique Wambach
"I spoke with Sue and Andrew and both were so amazing and very knowledgeable about the information I needed and received would 100% recommend"
We responded:
"Hello Monique, Thank you for sharing your experience and the 5-star review! We're delighted to hear that both Sue and Andrew were amazing and knowledgeable, and that you received the information you needed. We truly appreciate your recommendation! Please let us know how we can help you with any of your insurance needs! Beth Shutko State Farm"
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Tammy Harrison

August 18, 2025

5  out of  5
rating by Tammy Harrison
"Andrew was very helpful in getting me set up with a new insurance plan even when my phone died and I had to wait to call him back. I'm a returning customer. Great customer service."
We responded:
"Hello Tammy, Thank you for your continued trust and kind words! We're glad Andrew was able to assist you, even with the phone challenges. Providing great customer service is our priority, and we're happy to have you as a returning customer! Please keep us up to date on all of you home, auto, and life insurance needs. We appreciate you! Beth Shutko State Farm"
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Devyn William

August 14, 2025

5  out of  5
rating by Devyn William
"Andrew did a great job he was sufficient, detailed, and fast. It was a pleasure speaking with him and having him assist me with getting auto insurance. He also saved me money! I was expecting to spend more. I highly recommend Andrew."
We responded:
"Hello Devyn, Thank you so much for your kind words! We're thrilled to hear that Andrew provided you with efficient, detailed, and fast service, and that he was able to help you save money on your auto insurance. We'll be sure to pass along your compliments to him. Your recommendation means a lot to us! If you need any further assistance, please don't hesitate to reach out. Beth Shutko State Farm"
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Tara

August 12, 2025

5  out of  5
rating by Tara
"Awesome experience. Gave me a awesome rate. Andrew was pleasant to deal with. Thank you!"
We responded:
"Hello Tara, Thank you so much for your kind words! We're thrilled to hear you had an awesome experience and that Andrew provided great service. We appreciate your feedback and look forward to assisting you again! Please keep us updated on all of your insurance needs! We appreciate you. Beth Shutko State Farm"